Go Back

COOKIES POLICY

To ensure our website runs smoothly, we use cookies and similar technologies to enhance your browsing experience while
gathering insights into how our site is used and by whom. This Cookie Policy serves as a comprehensive guide on how
these tools function and how you can manage your preferences. These practices are implemented by SOFTELL LTD, 42a
Riverside workshops, Pipe House Wharf, Morfa Road, The Strand, SA1 2EN, Swansea, UK. Registration Number: 01726537 and
should be read in conjunction with our site’s Privacy Policy.

  1. Data Controller

    SOFTELL LTD, 42a Riverside workshops, Pipe House Wharf, Morfa Road, The Strand, SA1 2EN, Swansea, UK. Registration Number: 01726537 is the entity responsible for processing your personal data. Should you have any questions or concerns regarding your information, please reach out to us at [email protected].

  2. Understanding Cookies

    Cookies are small data files that websites save to your device during your visit. Whenever you return to a site,
    your web browser—such as Chrome, Safari, or Edge—shares these files back with the server. This exchange allows
    the website to recognize you and recall your specific settings. We utilize these files to streamline your
    browsing experience, refine our site’s performance and design, and tailor the content you see to better align
    with your individual interests and preferences.

  3. How can cookies be categorized?

    Depending on whether one takes into account their owner (or operator), the purpose they serve, or their
    duration, cookies can be categorized in a number of ways. According to the relevant owner or operator, cookies
    can be broadly classified into two groups based on whether they are installed on the website you are viewing by
    the site owner (referred to as “First-party cookies“) or by outside parties (referred to as
    Third-party cookies“). First-party cookies are directly under the Site Owner’s control, while
    third-party cookies are under the control of their respective owners and operators, who are required to include
    sufficient opt-out options in their privacy policies.

  4. Depending on the intended use, cookies can be categorized as follows:
    • Technical cookies: these are required to guarantee regular site navigation and use
      (specifically referred to as “navigation” or “session
      cookies) or to enable the user to navigate based on a set of predetermined criteria
      (e.g. A g. the site’s language) to enhance the user’s experience (“functionality cookies“).
      The user is free to delete first-party technical cookies from their browser, but their use does not require their prior consent.
    • Analytical cookies: these gather data about the quantity and usage patterns of users on the
      website (e.g. A g. which pages receive the most visits.
      First-party analytical cookies can be used without the user’s prior consent because they are
      integrated with first-party technical cookies.
      ;
      Conversely, third-party analytical cookies only need prior consent if: i) they have less ability to
      identify the user.
    • Profiling cookies:
      Track your online behavior to build a personalized user profile, allowing advertisers to deliver
      ads tailored specifically to your interests. For both first and third-party profiling cookies, prior
      consent for their use is required.
  5. According to the Duration:

    Cookies are categorized by their lifespan based on their specific function. “Session cookies” are temporary
    and are automatically deleted when you close your browser, while “persistent cookies” remain on your device
    until they reach a set expiration date, which may range from a few minutes to several years.

  6. Managing Your Cookie Preferences

    You can control your cookie settings at any time. When you first visit our site, you’ll see a banner asking
    for your consent regarding technical, analytical, and profiling cookies. By clicking “I agree,” you opt in
    to these services.

  7. If you change your mind, you can adjust your settings here:
    • Individual Cookies: Use the “Opt out” checkboxes in the list below to disable specific
      first-party cookies. For third-party cookies, please follow the links provided to their respective
      policies. Browser Settings: You can block or delete cookies directly through your browser (such as
      Chrome, Safari, or Edge). Please note that if you clear your browser data, you will be prompted to set
      your preferences again on your next visit.
    • A quick note: Disabling certain technical cookies may impact the performance of our
      website or prevent some features from working correctly.You can also manage your cookie preferences
      directly through your browser settings (such as Chrome, Safari, or Microsoft Edge) to block new cookies
      or delete those already stored. This includes removing the cookie that records your consent on this
      site. Please note that if this cookie is deleted, the cookie banner will be displayed again on your next
      visit, and you will be required to provide your consent once more.

    For more information on how to manage cookies in popular browsers, please refer to the links below:

    • Microsoft Edge / Internet Explorer:
      • https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
    • Firefox:
      • https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
    • Google Chrome:
      • https://policies.google.com/technologies/cookies
    • Safari (macOS and iOS):
      • https://www.apple.com/legal/privacy/en-ww/cookies/
    • Android (Chrome):
      • https://support.google.com/chrome/answer/95647
  8. Which cookies does this site use?

    Below is an overview and description of the cookies used on this website.

    1.First-party technical cookies

    Cookie name: daextlwcnf-accepted
    Function: Used to check whether a user has accepted the use of cookies on a
    website.
    Supplier: DAEXT Plugin
    Cookie policy:
    https://daext.com/privacy-policy/#cookies-policy
    Personal data collected: No personal data collected.Values:</strong >
    1: This represents the cookie consent.
    Duration of the cookie: 1 year
    Data sent to: Data not sent.

    2.Third-party analytical cookies
    These cookies are set by external providers and are used to monitor and analyze how users interact with the website, including traffic patterns, visited pages, and overall user behavior.

    Cookies provided by Google Analytics
    These cookies are issued by Google via its Google Analytics platform. They collect anonymized, aggregated data on user activity to help evaluate website performance, understand visitor behavior, and enhance the overall user experience.

    Cookie Name  Function Personal Data Collected  Duration
    _ga Used to track user behaviour on a website, it helps to understand how users interact with the site
    and to make improvements to it.
    No personal data is collected.Values: GA1.2: This
    indicates the format and version of the cookie. 197838317: This is a randomly
    generated client ID that helps Google Analytics distinguish one user from another.
    1726477673: This represents the timestamp of when the cookie was created or last
    updated.
    1 year
    _ga_8GSNLSQ715 is a variant of the ‘_ga’ cookie that may contain additional information or settings specific to a
    particular website or user.
    No personal data collected.Values: GS1.1: This
    indicates the format and version of the cookie. 1726477672: This is a timestamp
    indicating when the cookie was created or last updated. 1: This may indicate the
    session number. 0: This often represents a hit count in the session.
    1726477672: This is another timestamp, possibly indicating the start time of the
    session. 60: This may be a counter or a time-related value. 0:
    These are likely additional counters or flags for specific use cases. 0: Another
    counter or flag.
    1 year
    _gat_UA-37938409-1 used to limit data collection on high-traffic sites, it is used to regulate the speed at which data
    is sent to the Google Analytics server.
    No personal data collected.Values: 1: This is a flag
    or counter used internally by Google Analytics to manage the request rate, typically indicating that
    the throttle is active.
    1 minute
    _gid Used to distinguish users and track their behaviour on a website, it helps generate statistical data
    on how users interact with the site.
    No personal data collected.Values: GA1.2: This
    indicates the format and version of the cookie. 1975203369: This is a randomly
    generated client ID that helps Google Analytics distinguish one user from another.
    1726477673: This represents the timestamp of when the cookie was created or last
    updated.
    24 hours
    Deactivate/Opt out mechanism for all Google Analitycs cookies: 

    Google Analytics cookies transmit data to a global network of servers, with the primary processing hubs located in the United States. Google also leverages data centers across Europe, Asia, and other regions to maintain service efficiency.

    Regardless of location, all data is processed in strict adherence to the EU-U.S. and Swiss-U.S. Privacy Shield frameworks and applicable data protection regulations. You can review Google’s full privacy policy here.

How long do cookies last? You can find the expiration dates for our cookies in Section 5. If we use third-party cookies with unknown durations, please check the respective third-party provider’s cookie policy for that information.
You have the following rights regarding your personal data under the EU General Data Protection Regulation (GDPR):

  1. Access: You can request confirmation of whether we hold your data, see what information we have, learn where it came from, and obtain a copy.
  2. Correction: You can ask us to fix any inaccurate information or complete details that may be missing.
  3. Deletion: You can request that we erase your data under specific circumstances defined by the GDPR.
  4. Restriction: You can ask us to limit how we use your data in certain situations permitted by law.
  5. Portability: If we process your data automatically based on your consent or a contract, you can request a digital copy in a standard format or have it transferred directly to another organization.
  6. Objection: You have the right to object to the processing of your personal data at any time.
  7. Withdrawal of Consent: If we are processing your data based on your permission, you can withdraw that consent whenever you choose. Please note that this will not affect the legality of any processing that took place before you revoked your consent.

To exercise these rights, please contact us using the details provided in paragraph 1.

You also have the right to file a complaint with the Data Protection Authority at https://ico.org.uk